APPLICATIONS MANAGEMENT (APM)
APM is a modern web platform that manages applications throughout their entire lifecycle
WORK FLOW STEPS
APM consists of five major workflow steps to ensure application completes its lifecycle.
APM Overview
APM is a SaaS platform that helps organizations to centralize their Software in a single system and manage application process through all of its stages, f rom placing an order to end-user application delivery.
It is essential, yet time-consuming to control all of the steps in application management, since it is mandatory to provide, collect, and track essential application information (including license and contact information), installation and configuration instructions, deployment, and release details.
This platform can be used equally painless by end-users to place a request for application as well as by Project Managers to keep track of Windows migrations or software maintenance
BENEFITS
Availability
APM is available anywhereat any time since it is a SaaSplatform that enables teamsto work more efficiently.
Management
APM grants control over allsoftware in one centralizedlocation to build a singledefinitive software library.
Control
APM manages workflowsteps to control the entireapplication lifecycle from start to finish.
Integration
APM integrates with Azure AD and Intune for a better userexperience and more reliabledata administration.
KEY FEATURES
Process
Industry proven and ITIL based workflow steps to manage and control application delivery process.
Common Apps
Commonly used applications ready for download and distribution through Intune or ConfigMgr.
Authentication
Azure AD authentication with role-based access control managed through Azure AD groups.
Service-Level Agreement
Built-in SLA calculator to oversee time spent per each workflow step to control the process flow.
Reports
Enhanced reporting with an overview on project progress and full application data export.
Email Notifications
Automated email notification on process changes, incidents, Common Apps and SLA breaches.
Incident Management
Track application incidents and communicate with users through each application request.
Intune Integration
Integration with Intune application list to merge applications for future references.
Record your applications in a single portal
APM holds detailed information about each application individually, such as license, costs details, owner, expert information, installation and configuration instructions, original media, packaged files, completed documentation, test deployment details, and production release details. APM manages application incidents to communicate with app owners and experts, ensuring that information is never lost.
1. Sign Up
Simply complete the sign-up form. Next, receive an email notification with insturctionson accessing or setting up Azure AD integration. Now, you have access to the APM portal.
2. Request
Submit an application request for packaging with instructions and media. Next, receive an email notification with completed package. Now, import and deploy for testing.
3. Deliver
Prepare application for production deployment. Next, assign application to end-users group and map application request with Intune application.
APM has a subscription-based model where the customer pays a fixed fee for using the APM portal. There are no limits on the number of users accessing the APM portal, please contact our Sales Team (sales@SoluDe.ca) and get a quote .